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Bose Soundtouch 20 WIFI

alaTest has collected and analyzed 878 reviews of Bose Soundtouch 20 WIFI. The average rating for this product is 3.8/5, compared to an average rating of 4.1/5 for other Audio Systems for all reviews. Reviewers are impressed by the design. The size also gets good feedback, but the reliability and price get negative opinions.

usability, size, design

price, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Audio Systems the Bose Soundtouch 20 WIFI is awarded an overall alaScore™ of 92/100 = Excellent quality.

Review analysis

(Based on 878 reviews)

Expert Reviews  

User Reviews  

Showing 662 review(s)

Expert Reviews User Reviews

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Showing 1 - 360 of 662 Show Reviews: in English | in other languages (214)

Consumer review (amazon.co.uk)

Amazon.co.uk review summary for Bose Soundtouch 20 WIFI

 

alaTest has collected and analyzed 53 user reviews of Bose Soundtouch 20 WIFI from Amazon.co.uk. The average user rating for this product is 3.9/5, compared to an average user rating of 4.2/5 for other Audio Systems on Amazon.co.uk. Reviewers really like the design and usability. The reliability and price get critical opinions. Reviews are divided on the size.

usability, design

price, reliability

81% of the reviews on Amazon.co.uk give this product a positive rating.

This summary is based on the products: Bose ® SoundTouch ® 20 Wi-Fi Music System (discontinued by manufacturer)Bose ® SoundTouch ® 20 Wi-Fi Music System (discontinued by manufacturer)

2018-10

Consumer review (amazon.com)

Amazon.com review summary for Bose Soundtouch 20 WIFI

 

alaTest has collected and analyzed 297 user reviews of Bose Soundtouch 20 WIFI from Amazon.com. The average user rating for this product is 3.3/5, compared to an average user rating of 4.1/5 for other Audio Systems on Amazon.com. Views about the size and design are overall positive. Some have doubts about the reliability and price.

usability, design, size

price, reliability

67% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the products: Bose SoundTouch 20 Wi-Fi Music SystemBose SoundTouch 20 Wi-Fi Music System

2018-10

Expert review by : Ty Pendlebury David Carnoy (cnet.com)

Bose SoundTouch 20 review: A polished wireless speaker that's rough around the software edges

 

The Bose SoundTouch 20 is a likable streaming speaker with capable performance, but it needs a few more services.

The Bose SoundTouch 20 offers the convenience of both Wi-Fi and Airplay compatibility; includes Pandora, with more services on the way; high-quality sound from a quality unit.

Missing key services like Spotify; no on-the-fly playlists; no FLAC, WAV, or OGG; no high-res support; no mute or pause button on unit; setup is fiddly.

The Bose SoundTouch 20 is a likeable streaming speaker with capable performance and great sound, but it needs to support more music services.

2014-03

Expert review by : Will Greenwald (pcmag.com)

Bose SoundTouch 20

 

As an AirPlay speaker, the Bose SoundTouch 20 is fantastic, but Bose's own SoundTouch app for multi-room audio is more limited. iOS users can rejoice, but Android users should be wary.

Excellent sound for its size. SoundTouch app and presets are incredibly easy to use and set up. AirPlay support solves a lot of the potential problems of the app.

Extremely limited selection of music services available through SoundTouch app. Requires a USB connection to set up.

2014-02

Expert review by (whathifi.com)

Bose SoundTouch 20

 

A nicely designed system but sound and features are limited

Neat ‘preset’ system ; Good looks ; Clear sound

Overstated bass, lacks drive ; Limited in file support and connections

The Bose SoundTouch 20 is a mixed bag. We like the idea of preset buttons, and being able to play our networked library with relative ease.

Expert review by : Ty Pendlebury (cnet.co.uk)

Bose SoundTouch 20 review

 

Over the years, Sonos, once a fledgling startup, has grown up to dominate the DIY multiroom wireless audio space. Now it has plenty of competition.

The Bose SoundTouch 20 offers the convenience of both Wi-Fi and Airplay compatibility; includes Pandora, with more services on the way; high-quality sound from a quality unit.

Missing key services like Spotify; no on-the-fly playlists; no FLAC, WAV, or OGG; no high-res support; no mute or pause button on unit; setup is fiddly.

The Bose SoundTouch 20 is a likeable streaming speaker with capable performance and great sound, but it needs to support more music services.

2014-03

Expert review by : Max Mutter (techgearlab.com)

Bose SoundTouch 20 Review

 

If you're looking for one excellent speaker that can flood your main living space with melodious tunes, the Bose SoundTouch 20 is your best bet. With Bose's signature bass quality, this speaker produced the fullest sound of all the models we tested. It...

Excellent sound, great volume, many connection options

Expensive, optional app can be problematic

2018-02

Expert review by (toptenreviews.com)

Bose SoundTouch 20 Review

 

There is a good reason why Bose has a reputation for quality – it is a consistent performer in the speaker world. The Bose SoundTouch 20 has great tonal qualities that are soft on the ears and make for a great listening experience, and it pumps enough...

This speaker has warm and natural tonal qualities.

It doesn't have great sound dispersion, so when you get outside of the sweet spot, the sound loses character and definition.

If you don't want to spend the money to buy a speaker in our top three, the Bose SoundTouch 20 is a great alternative that provides good sound quality and lots of connectivity options.

Consumer review (cnet.com)

Not very user friendly. Good alternatives to this available

 

I brought this gadget very enthusiastically a year ago as my first Bose product. The features were very appealing and I thought it would be a cruise through operating it. However just during the initial set up that we had to go through after taking it...

Sound quality

Initial Set up, Pathetic software and customer care, Cumbersome ways of operation which is not at all user friendly, Not supported by most devices

2016-10

Consumer review (cnet.com)

Great Sound, Useless Software

 

I love Bose sound. That said, I could NEVER recommend this equipment to ANYONE. It's incredibly frustrating that I regularly run into issues being able to stream music from my PC or my iPhone to my speaker. It defies logic. The software is useless,...

Sound is great when it works

It rarely works. WiFi connection software results in no access to music library

2016-06

Consumer review (cnet.com)

Excellent sound quality and very easy to install.

 

It was very easy to setup the SoundTouch 20. The quality and power of the sound is very good.

Sound quality and installations process

Does not have app for WinPhone

2014-08

Consumer review (cnet.com)

Perfect?No Awesome?YES Cloud access please!

 

Bose Soundtouch 20 Perfect?No Awesome?YES Bought this with the following requirements: great sound quality Airplay Some type of Radio Capability (Pandora / Internet Radio) Simple to use Room filling Sound PROS: - Super Easy to use one button (physical...

Check in summary

Check in summary

2014-05

Product Specifications

Audio

RMS rated power:20

Design

Built-in Display:N / Yes
Colour of product:Black / Black, grey / White
Display Type:OLED
Volume Control:Digital

Display

Display:OLED

Loudspeakers

Audio output channels:2.0
Built-in speaker(s):Y / Yes
Number of drivers:1 / 2
Number of Speakers:2
Speaker placement:Tabletop/bookshelf

Packaging Content

Cables included:AC / AC, USB
Handheld remote control:Y / Yes
Manual:Y

Performance

Apple Docking:Y
Apple docking compatibility: Yes
Remotely operated:Y
Volume Control:Digital

Ports & interfaces

AirPlay: Yes
Apple docking compatibility:No / Not supported
AUX In:Y / Yes
Bluetooth:No / Y
Connectivity Technology:Wired/Wireless
Ethernet LAN:Y / Yes
Headphone connectivity:3.5 mm
Headphone Out:Y
Speaker interface type:3.5mm/USB/Bluetooth
USB 2.0 ports quantity:1
USB port: Yes
Wi-Fi:Y / Yes
Wi-Fi standards:802.11b, 802.11g / IEEE 802.11b,IEEE 802.11g,IEEE 802.11n
Wireless Technology:Bluetooth/Wi-Fi

Power

AC input frequency:50/60
AC input voltage:100 - 240 / 100-240
Built-in charger: No
Power consumption (typical):30 / 90
Power source type:AC

Radio

Internet Radio: Yes

Subwoofer

Subwoofer included: No

Technical Details

Audio formats supported:AAC, MP3, WMA / AAC,FLAC,MP3,RA-Lossless,WMA
Built-in storage media:N / No
Certification:CE, WEEE
Control type:Buttons
Digital Living Network Alliance (DLNA) certified:N / No
Internet radio services supported:Deezer, Pandora, SIRIUS Internet Radio, Spotify, TuneIn, iHeartRadio, iTunes / iHeartRadio, Pandora / iTunes, Pandora
Mobile operating systems supported:Android, iOS / Android, Windows Mobile, iOS
Multi-Room Streaming (MRS) support:Y / Yes
Network streaming services supported:Pandora
Remotely operated:Y / Yes
Smartphone remote support:Y / Yes
Supported radio bands: No
Volume Control:Digital

Weight & Dimensions

Depth:10.4 / 87
Height :18.8 / 212
Weight:1.87 / 3.18
Width:141 / 31.4